FAQ

If I have questions, how can I contact you?

We can be reached on Facebook at @partyinyouryardhuntsville. We can always be reached by email at info@partyinyouryard.com or you can call us at 936.661.6760.

Is it possible to do a custom (other than what is offered)?

 

Yes it is possible, but it requires some planning ahead of time to get it done. Please email or call us to discuss details further and we will do our very best to accomodate you!

How much notice do you need?

 

Our signs are very popular so the more advance notice you can give us, the better. Typically we see reservations a week or more in advance. Same day deliveries need to be reserved in our system no later than 12:00pm - contact us for more information.

 

What is the process to order?

 

It's actually really simple!


If you go to the page "Start Here", you can view the packages and choose which one you want. Once you decide, fill out the form at the bottom of the page and click submit. We will then send you an invoice from Paypal, you submit your payment - and you're DONE!

How much does a sign cost?

 

Here are the current packages we offer:


Happy Birthday with Flash - $75​

  • Includes flare, name and age, if requested

  • Includes generic birthday graphics (balloons, stars, cakes, etc)

  • Also includes up to 3 hobby/interest graphics (based on availability)

  • (Examples of interest graphics include baseball, video games, cheerleading, etc)

Specialty Greetings - $70

  • Military messages, holidays, pool parties, special messages, new home, etc.

  • Includes up to 15 letters

  • Includes themed flare

  • Additional rental days can be added for $25 per day - please inquire on your request form

It's a Girl/It's a Boy Greeting - $60 (add baby name for $10)

  • Includes baby announcement and flare

  • Additional rental days can be added for $25 per day - please inquire on your request form

 

What areas do you deliver to?

 

We primarily serve the Huntsville/New Waverly areas, but we can also deliver outside those areas for an additional mileage charge - Contact us for more information.

Is someone required to meet us upon delivery arrival?

 

No. We deliver at night (unless otherwise specified) so if there are any concerns with safety or security, you may want to alert some of your neighbors to let them know we are coming.

Are there restrictions about where I can place your signs?

 

We will not install your sign too close to roads, sidewalks, or other public areas that could potentially put drivers, pedestrians, and our signs at risk. We also respect all local easements and right-of-ways when considering placement.

Do I have a say in where the sign will be placed?

 

Absolutely! At check-out, please indicate and describe your ideal spot in the special instructions section. A picture of the house location would also help. Keep the directions simple (for example: "when facing house, put to the left of driveway," "put to the right of mailbox," "put in the middle of lawn," etc). Keep in mind that we may be making the delivery in the dark or at dusk so directions are a BIG help! If the special instructions section is left blank, we will use our very best judgement based on experience.

 

Is weather a factor for you?

 

Our signs are weatherproof and can withstand the rain we encounter a lot here in East Texas. The only thing that can be a factor is a really strong wind - we will navigate those issues with you on an individual basis as the need arises.

Will the signs cause any damage to my yard?

 

No. They are staked to the ground so they should not cause any damage. If you have an in-ground sprinkler system, please indicate its location in the special instructions section on the form so we know how and where to take extra special care.

 

Can your sign be moved once it is installed?

 

We ask that you please not move your sign once it has been installed. If you would like it set-up in a different part of the yard, call us and we will be happy to assist you. Please note that a new delivery fee will apply in this instance so be certain when you complete your form about where you want it to be placed in your yard.

What methods of payment do you accept?

 

We currently accept credit card payments through Paypal, cash, and checks. The quickest and easiest way to reserve your space is through the website with your credit card.

Am I liable for the Party In Your Yard signs during the rental?

 

You are not liable for normal "wear and tear" that occurs on our signs (since they are outside ALL THE TIME), but there are other situations we want to make you aware of. Please read our Terms of Service agreement for further information pertaining to anything regarding this matter.

 

Do you have a Privacy Policy?

 

Yes we do. You can view it here:

Privacy Policy

Effective Date: 05/1/2020

www.partyinyouryard.com

Article 1 - DEFINITIONS:

a) APPLICABLE WEBSITE: This Privacy Policy will refer to and be applicable to the Website listed above, which shall hereinafter be referred to as "Website." Any listed Website may also refer to a corresponding mobile application, should one be currently in use or hereinafter developed.

b) EFFECTIVE DATE: "Effective Date" means the date this Privacy Policy comes into force and effect.

c) PARTIES: The parties to this privacy policy are the following data controller: Party In Your Yard ("Data Controller") and you, as the user of this Website. Hereinafter, the parties will individually be referred to as "Party" and collectively as "Parties."

d) DATA CONTROLLER: Data Controller is the publisher, owner, and operator of the Website and is the Party responsible for the collection of information described herein. Data Controller shall be referred to either by Data Controller's name or "Data Controller," as listed above. If Data Controller or Data Controller's property shall be referred to through first-person pronouns, it shall be through the use of the following: us, we, our, ours, etc.

e) YOU: Should you agree to this Privacy Policy and continue your use of the Website, you will be referred to herein as either you, the user, or if any second-person pronouns are required and applicable, such pronouns as “your", "yours", etc.

f) SERVICES: "Services" means any services that we make available for sale on the Website.

g) PERSONAL DATA: "Personal DATA" means personal data and information that we obtain from you in connection with your use of the Website which is capable of identifying you in any manner.

Article 2 - GENERAL INFORMATION:

This privacy policy (hereinafter "Privacy Policy") describes how we collect and use the Personal Data that we receive about you, as well as your rights in relation to that Personal Data, when you visit our Website or use our Services.

This Privacy Policy does not cover any information that we may receive about you through sources other than the use of our Website. The Website may link out to other websites or

mobile applications, but this Privacy Policy does not and will not apply to any of those linked websites or applications.

We are committed to the protection of your privacy while you use our Website. By continuing to use our Website, you acknowledge that you have had the chance to review and consider this Privacy Policy, and you acknowledge that you agree to it. This means that you also consent to the use of your information and the method of disclosure as described in this Privacy Policy. If you do not understand the Privacy Policy or do not agree to it then you agree to immediately cease your use of our Website.

Article 3 - CONTACT AND DATA PROTECTION OFFICER:

The Party responsible for the processing of your personal data is as follows: Party In Your Yard. The Data Controller may be contacted as follows: Party In Your Yard

Controller 2431 Crosstimbers St Huntsville, TX 77320

The Data Controller and operator of the Website are one and the same. The Data Protection Officer is as follows: John Fletcher The Data Protection Officer may be contacted as follows: Party In Your Yard

Attn: John Fletcher 2431 Crosstimbers St Huntsville, TX 77320

Article 4 - LOCATION:

Please be advised the data processing activities take place in the United States, outside the European Economic Area. Data may also be transferred to companies within the United States, but will only be done so in a manner that complies with the EU's General Data Protection Regulation or GDPR. The location where the data processing activities take place is as follows: Huntsville, TX

Article 5 - MODIFICATIONS AND REVISIONS:

We reserve the right to modify, revise, or otherwise amend this Privacy Policy at any time and in any manner. Unless we specifically obtain your consent, any changes to the Privacy Policy will only impact the information collected on or after the date of the change. It is also your responsibility to periodically check this page for any such modification, revision or amendment.

Article 6 - THE PERSONAL DATA WE RECEIVE FROM YOU:

Depending on how you use our Website, you will be subject to different types of Personal Data collected and different manners of collection: a) Registered users: You, as a user of the Website, may be asked to register in order to use the

Website or to purchase the Services available for sale. During the process of your registration, we will collect some of the following Personal Data from you through your voluntary disclosure:

• Full Name(s)

  • Address

  • Phone number(s)

  • Email addresses

  • Gate code(s) Personal Data may be asked for in relation to:

  • Interaction with our representatives in any way

  • making purchases By undergoing the registration process, you consent to us collecting your Personal Data, including the Personal Data described in this clause, as well as storing, using or disclosing your Personal Data in accordance with this Privacy Policy. b) Unregistered users: If you are a passive user of the Website and do not register for any purchases or other service, you may still be subject to certain passive data collection ("Passive Data Collection"). Such Passive Data Collection may include through cookies, as described below, IP address information, location information, and certain browser data, such as history and/or session information. c) All users: The Passive Data Collection which applies to Unregistered users shall also apply to all other users and/or visitors of our Website. d) Sales & Billing Information: In order to purchase any of the services on the Website, you will be asked to provide certain credit information, billing address information, and possibly additional specific information so that you may be properly charged for your purchases. This payment and billing information may be stored for the following period: 7 days. If so, it will be used exclusively to assist you with making future purchases with us. e) User Experience: From time to time we may request information from you to assist us in improving our Website, and the Services we sell, such as demographic information or your particular preferences. f) Combined or Aggregated Information: We may combine or aggregate some of your Personal Data in order to better serve you and to better enhance and update our Website for your and other consumers' use.

  • Article 7 - THE PERSONAL DATA WE RECEIVE AUTOMATICALLY:

  • Cookies: We may collect information from you through automatic tracking systems (such as information about your browsing preferences) as well as through information that you volunteer to us (such as information that you provide during a registration process or at other times while using the Website, as described above). For example, we use cookies to make your browsing experience easier and more intuitive: cookies are small strings of text used to store some information that may concern the user, his or her preferences or the device they are using to access the Internet (such as a computer, tablet, or mobile phone). Cookies are mainly used to adapt the operation of the site to your expectations, offering a more personalized browsing experience and memorizing the choices you made previously. A cookie consists of a reduced set of data transferred to your browser from a web server and it can only be read by the server that made the transfer. This is not executable code and does not transmit viruses.

Cookies do not record or store any Personal Data. If you want, you can prevent the use of cookies, but then you may not be able to use our Website as we intend. To proceed without changing the options related to cookies, simply continue to use our Website. Technical cookies: Technical cookies, which can also sometimes be called HTML cookies, are used for navigation and to facilitate your access to and use of the site. They are necessary for the transmission of communications on the network or to supply services requested by you. The use of technical cookies allows the safe and efficient use of the site. You can manage or request the general deactivation or cancellation of cookies through your browser. If you do this though, please be advised this action might slow down or prevent access to some parts of the site. Cookies may also be retransmitted by an analytics or statistics provider to collect aggregated information on the number of users and how they visit the Website. These are also considered technical cookies when they operate as described. Temporary session cookies are deleted automatically at the end of the browsing session - these are mostly used to identify you and ensure that you don't have to log in each time - whereas permanent cookies remain active longer than just one particular session.

Third-party cookies: We may also utilize third-party cookies, which are cookies sent by a third- party to your computer. Permanent cookies are often third-party cookies. The majority of third-party cookies consist of tracking cookies used to identify online behavior, understand interests and then customize advertising for users. Third-party analytical cookies may also be installed. They are sent from the domains of the aforementioned third parties external to the site. Third-party analytical cookies are used to detect information on user behavior on our Website. This place anonymously, in order to monitor the performance and improve the usability of the site. Third-party profiling cookies are used to create profiles relating to users, in order to propose advertising in line with the choices expressed by the users themselves.

Profiling cookies: We may also use profiling cookies, which are those that create profiles related to the user and are used in order to send advertising to the user's browser. When these types of cookies are used, we will receive your explicit consent.

Support in configuring your browser: You can manage cookie through the settings of your browser on your device. However, deleting cookies from your browser may remove the preferences you have set for this Website. For further information and support, you can also visit the specific help page of the web browser you are using:

• internet protocol (IP) address; type of browser and device parameters used to connect to the Website; name of the Internet Service Provider (ISP);

date and time of visit; web page of origin of the user (referral) and exit; possibly the number of clicks.

The aforementioned information is processed in an automated form and collected in an exclusively aggregated manner in order to verify the correct functioning of the site, and for security reasons. This information will be processed according to the legitimate interests of the Data Controller.

For security purposes (spam filters, firewalls, virus detection), the automatically recorded data may also possibly include Personal Data such as IP address, which could be used, in accordance with applicable laws, in order to block attempts at damage to the Website or damage to other users, or in the case of harmful activities or crime. Such data are never used for the identification or profiling of the user, but only for the protection of the Website and our users. Such information will be treated according to the legitimate interests of the Data Controller.

Article 8 - THIRD PARTIES:

We may utilize third party service providers ("Third Party Service Providers"), from time to time or all the time, to help us with our Website, and to help serve you. We may use Third Party Service Providers to assist with information storage (such as cloud storage). We may provide some of your Personal Data to Third Party Service Providers in order to help us track usage data, such as referral websites, dates and times of page requests, etc. We use this information to understand patterns of usage of, and to improve, the Website. We may use Third Party Service Providers to host the Website. In this instance, the Third Party Service Provider will have access to your Personal Data. We only share your Personal Data with a Third Party Service Provider if that provider agrees to our privacy standards as set out in this Privacy Policy.

Your Personal Data will not be sold or otherwise transferred to other third parties without your approval. Notwithstanding the other provisions of this Privacy Policy, we may provide your Personal Data to a third party or to third parties in order to protect the rights, property or safety, of us, our customers or third parties, or as otherwise required by law. We will not knowingly share your Personal Data with any third parties other than in accordance with this Privacy Policy. If your Personal Data might be provided to a third party in a manner which is other than as explained in this Privacy Policy, you will be notified. you will also have the opportunity to request that we not share that information.

Article 9 - SOCIAL NETWORK PLUGINS:

This Website incorporates plugins and/or buttons for social networks, in order to allow easy sharing of content on your favorite social networks. These plugins are programmed so as not to set any cookies when accessing the page, to safeguard the privacy of users. Cookies may be set, however, if you make voluntary use of the plugin. Please note that if you browse while being logged into the social network then you have already consented to the use of cookies conveyed through this Website at the time that you registered with the particular social network. The collection and use of information obtained by means of the plugin are governed by the respective privacy policies of the social networks, which can be found below:

• Facebook: https://www.facebook.com/help/cookies

  • Twitter: https://help.twitter.com/en/rules-and-policies/twitter-cookies

  • Google+: http://www.google.com/policies/technologies/cookies

  • Pinterest: https://about.pinterest.com/it/privacy-policy

  • AddThis: http://www.addthis.com/privacy/privacy-policy

  • Linkedin: https://www.linkedin.com/legal/cookie-policy Article 10 - HOW PERSONAL DATA IS STORED: We use secure physical and digital systems to store your Personal Data when appropriate. We ensure that your Personal Data is protected against unauthorized access, disclosure, or destructions. Please note, however, that no system involving the transmission of information via the internet, or the electronic storage of data, is completely secure. However, we take the protection and storage of your Personal Data very seriously. We take all reasonable steps to protect your Personal Data. Personal Data is stored throughout your relationship with us. We delete your Personal Data upon request for cancelation of your account or other general request for the deletion of data. In the event of a breach of your Personal Data, you will be notified in a reasonable time frame, but in no event later than two weeks, and we will follow all applicable laws regarding such breach.

  • Article 11 - PURPOSES OF PROCESSING OF PERSONAL DATA: We primarily use your Personal Data to help us provide a better experience for you on our Website and to provide you the services and/or information you may have requested, such as use of our Website. Information that does not identify you personally, but that may assist in providing us broad overviews of our customer base, will be used for market research or marketing efforts. Such information may include, but is not limited to, interests based on your cookies. Personal Data that may be considering identifying may be used for the following: a) Improving your personal user experience b) Communicating with you about your user account with us c) Fulfilling your purchases d) Providing customer service to you

  • Article 12 - DISCLOSURE OF PERSONAL DATA: Although our policy is to maintain the privacy of your Personal Data as described herein, we may disclose your Personal Data if we believe that it is reasonable to do so in certain cases, in our sole and exclusive discretion. Such cases may include, but are not limited to: a) To satisfy any local, state, or Federal laws or regulations b) To respond to requests, such discovery, criminal, civil, or administrative process, subpoenas, court orders, or writs from law enforcement or other governmental or legal bodies c) To bring legal action against a user who has violated the law or violated the terms of use of our Website d) As may be necessary for the operation of our Website e) To generally cooperate with any lawful investigation about our users f) If we suspect any fraudulent activity on our Website or if we have noticed any activity which may violate our terms or other applicable rules

  • Article 13 - OPTING OUT OF TRANSMITTALS FROM US:

From time to time, we may send you informational or marketing communications related to our Website such as announcements or other information. If you wish to opt-out of such communications, you may contact the following email: info@partyinyouryard.com. You may also click the opt-out link which will be provided at the bottom of any and all such communications. Please be advised that even though you may opt-out of such communications, you may still receive information from us that is specifically about your use of our Website or about your account with us. By providing any Personal Data to us, or by using our Website in any manner, you have created a commercial relationship with us. As such, you agree that any email sent from us or third-party affiliates, even unsolicited email, shall specifically not be considered SPAM, as that term is legally defined.

Article 14 - MODIFYING, DELETING, AND ACCESSING YOUR INFORMATION:

If you wish to modify or delete any information we may have about you, or you wish to simply access any information we have about you, you may reach out to us at the following email address: info@partyinyouryard.com.

Article 15 - ACCEPTANCE OF RISK:

By continuing to our Website in any manner, use the Product, you manifest your continuing asset to this Privacy Policy. You further acknowledge, agree and accept that no transmission of information or data via the internet is not always completely secure, no matter what steps are taken. You acknowledge, agree and accept that we do not guarantee or warrant the security of any information that you provide to us, and that you transmit such information at your own risk.

Article 16 - YOUR RIGHTS:

You have many rights in relation to your Personal Data. Specifically, your rights are as follows:

  • the right to be informed about the processing of your Personal Data

  • the right to have access to your Personal Data

  • the right to update and/or correct your Personal Data

  • the right to portability of your Personal Data

  • the right to oppose or limit the processing of your Personal Data

  • the right to request that we stop processing and delete your Personal Data

  • the right to block any Personal Data processing in violation of any applicable law

  • the right to launch a complaint with the Federal Trade Commission (FTC) in the United States or applicable data protection authority in another jurisdiction

  • Such rights can all be exercised by contacting us at the relevant contact information listed in this Privacy Policy.

  • Article 17 - CONTACT INFORMATION: If you have any questions about this Privacy Policy or the way we collect information from you, or if you would like to launch a complaint about anything related to this Privacy Policy, you may contact us at the following email address: info@partyinyouryard.com.

 

Do you have Terms of Agreement?

 

Yes we do. You can view it here:

Terms of Agreement

Effective Date: 05/1/2020

www.partyinyouryard.com

· Preparing a greeting takes a lot of prep work to get the details right! Due to this, payment is required a minimum of 24hrs prior to delivery of yard greeting. In the event of non-payment, a cancellation notification will be sent via email notifying you of the cancellation of greeting.

· Greeting may be modified due to yard size and condition. If you are unsure if your yard will accommodate the size greeting you've ordered, please email us ahead of time with a photo just so we can ensure you've selected an appropriate package.

· Due to the unique nature of each setup and # of bookings each day, we cannot guarantee a specific delivery/pick up time. We only guarantee that the greeting will be delivered within the window specified on your confirmation.

· There is no need for you to be home during delivery or removal. We will install your greeting quickly and quietly in the best location for aesthetic and installation purposes, unless otherwise specified by the client.

· If your greeting is a surprise for an address other than your own, we require that you please notify someone in that household that we will be on the property during the scheduled window for setup and take down. This is for our safety but also to help keep the surprise. By booking the sign and proving payment, you agree that we have the permission to be on the property. Purchaser is responsible for the sign while placed in the yard, regardless of if they live at address & should forward our policies to homeowner.

· If the rental is a surprise evening setup for another member of your household: please close blinds/drapes during the delivery time window and leave an outside light on for us so we can identify the address easily.

· Please water your yard the day before your delivery is scheduled, if it has not rained in several days. If we are unable to install a greeting due to ground conditions when we arrive, signs are refunded up to $50 due to time spent prepping & travel.

· We install signs on lawns. We define lawns as unobstructed soil with grass on the top. Signs cannot be installed in pea gravel, concrete, mulch, flower beds, thick landscaping or hard packed soil that has been used as a driveway.

· Please do NOT remove our signs from your lawn for ANY reason. If they need to be taken down before your scheduled removal time, please contact us and we will take care of it immediately.

​​

PERSONAL INJURIES & DAMAGES:

· We encourage you to pose next to the display for photographs, but for the safety of everyone, please do not touch, lean on, or play near the display. Our items will not safely support any weight or pressure.

· We will not be held liable for injuries or damages that occur.

· Please do NOT attach anything (balloons, string, decorations, etc.) to any part of the display.

· Please do NOT mow, edge around or take down the yard sign display for lawn maintenance purposes. Damage caused by mowing & yard maintenance will be assessed & billed at our replacement cost.

· If you have a lawn service scheduled during the duration of your display it is your responsibility to inform them of this policy or simply reschedule for them to come after the sign is removed.

· If you have any outdoor pets, please keep them away from the signs. Damage caused by pets will be assessed & billed at our replacement cost. We strongly encourage you to keep them fenced in a separate area or indoors for the duration of your rental.

· All signs are the property of Party in Your Yard, you will be held responsible for all damages/replacement charges.

· Party in Your Yard employees and any and all representatives are not responsible or liable for any injury or damage that may be caused to any person or personal property during the setup or removal of any rental.

PHOTO & ADVERTISING RELEASE:

· We will photograph your yard greeting for use on our business website and social media pages and publicly congratulate the recipient unless you otherwise inform us not to do so.

· We will place a small sign in your yard with our company contact info. This sign is unobtrusive to your custom greeting, please do not move it.

​CANCELLATIONS & REFUNDS:

· We respectfully reserve the right to cancel an order if we feel the delivery area may be unsafe for our employees or our signs. We will contact you if this situation arises to decide on an alternative arrangement/solution.

· We will not be able to set up or take down the display under severe hazardous weather conditions including but not limited to hail, lightning & excessive wind.

· We will do our best to make alternative scheduling arrangements, but if we are unable to set up a greeting because of severe weather, you will receive a full refund.

· We reserve the right to pull a greeting early if hazardous weather conditions arise.

· If you must cancel your yard greeting, you must do so AT LEAST 48 hours BEFORE your scheduled delivery in order to receive a refund.

· Rescheduling a greeting for any reason is subject to availability.

· If we are are provided the incorrect address for delivery, refunds will not be provided if sign has been placed. PLEASE double check address prior to our arrival. In the event we have been provided an incorrect address & we cannot install the sign- signs will be refunded up to $50 if they have not yet been placed.

​HOLD HARMLESS AGREEMENT:

Customer agrees to protect, defend, indemnify Party in Your Yard and hold its officers, employees and agents free and harmless from and against any and all losses, penalties, damages, settlements, costs, charges, professional fees, or other expenses or liabilities of every kind and character arising out of or relating to any and all claims, liens, demands, obligations, actions, proceedings or causes of action of every kind and character in connection with or arising directly or indirectly out of the Party in Your Yard rental agreement and/or the performance thereof. Customer further agrees to investigate, handle, respond to, provide defense for any such claims, etc., at his sole expense and agrees to bear all other costs and expenses related thereto, even if it (claims, etc.) is groundless, false or fraudulent. The agreement is in effect for the duration of the rental process as defined by the effective dates of the rental agreement.